Resources

Choosing Your Contractor

Choosing a Portland ContractorThe state of Oregon requires contractors working on your home be licensed, bonded and insured with the Construction Contractors Board. You can verify this information by contacting the CCB at 503-378-4621 or at www.oregon.gov/ccb. This allows you to review a contractor’s status, history, if there are any open claims filed and any past “final orders.” You can also check out reviews of Jobs by Rob, LLC, on Angie’s List.

Make sure that the contractor you hire is insured. Hiring an uninsured contractor puts you at risk if they or an employee(s) are injured working on your home. If you solicit bids from several different contractors, beware of any bid that is substantially lower or higher than the others.  Take your time to compare the bids very carefully and ask questions. You get what you pay for in the home building and remodeling industry.

Ask for references from past and current clients, particularly those with projects similar in size and scope as yours. Ask about their experience, both good and bad. Keep in mind issues and problems arise during construction and how those issues are resolved is the key to a good or bad experience with a contractor.

Interviewing a Contractor

Trust your instincts. When speaking to several contractors ask yourself these questions:

Are they listening to what I want and need?
Are they upselling?
Are they responding to my call, questions and following through with what they say?
Which one can I work with?

Other questions include:

How long have you been in business?
Who will be working on the project?
Are they employees or subcontractors?
May I have a list of references?
How many projects like this have you completed during the past year?
What percentage of your business is repeat or referral business?

PDF Downloads

Consumer Protection Notice
Actions to take when hiring a contractor. This notice explains licensing standards, bond and insurance requirements, and steps that consumers can take to help their construction project run smoothly.

Small Entity Compliance Guide
A handbook for contractors, property managers and maintenance personnel working in homes, child care facilities and schools built before 1978.

EPA Guide to Lead Paint
Federal law requires that individuals receive certain information before renovating six square feet or more of painted surfaces in a room for interior projects or more than twenty square feet of painted surfaces for exterior projects in housing, child care facilities and schools built before 1978.

Arbitration Procedure
Oregon law contains important requirements that homeowners must follow before starting an arbitration or court action against any contractor, subcontractor, or supplier (materials or equipment) for construction defects.

Renovate Right
Important lead hazard information for families, child care providers and schools.